Additional information about personal data processing and contact details

Česká pošta, státní podnik (hereinafter referred to as “Czech Post”) ensures privacy policies and processes only the personal data that is used to provide the service selected by the customer and for the period necessary for that purpose.

Czech Post also processes personal data of customer representatives (contractual parties) including personal data of prospective customers who are interested in Czech Post’s services or to whom we have made an offer.

All information about personal data processing will be provided to customers directly in the contract because the concluded contract / provided service defines the scope of purposes for the processing of personal data. With this information placed on our website, we provide our customers with additional information to the previously provided basic information received by our customers at the time of entering into the contract between us and the customer, either directly in the contract or in the documentation to which the contract refers, including Czech Post’s Postal Conditions that also contain information on personal data processing.

If the customer has entered into a previous contract with Czech Post, i.e. prior to the adoption of the measures under European Regulation (EU) 2016/679, which is effective from 25 May 2018, and therefore did not receive information on the right to object, the right to withdraw consent for the specific provided service, or if the customer is interested in other information, the customer can direct their questions and requests to Czech Post’s Data Protection Officer whose contact details are given below.

Controller’s identification and contact details

Česká pošta, s.p., company registration number (IČO): 47114983, with its registered office at Prague 1, Politických věznů 909/4, postcode: 225 99, registered in the Commercial Register maintained by the Municipal Court in Prague, Section A, File 7565

Personal Data Protection Officer

Mgr. Jitka Drábková, Prague 1, Politických věznů 909/4, postcode: 225 99, email: gdpr@cpost.cz, tel: 954 302 140  

Our Personal Data Protection Centre personnel at the same address will also be happy to assist you.